Product Updates
Migration playbooks, release notes, and practical guides from the SmartClinic team.
Product UpdatesThe request nobody saw, and the one three people answered.
Every staff notification now opens the record it is about. Approve requests from the list, see who handled a shared request, pick how you hear, and let the owner decide who hears next when nobody acts.
Product UpdatesNo more copying leads from the website by hand.
A lead form you share as a link, a QR code, or an embed on any website. Every request lands on your CRM board in seconds, and a repeat request from the same phone joins the open lead.
Product UpdatesAsk before the visit. Let the reviews speak after it.
Pre-visit intake asks your questions right after an online booking and shows the doctor the answers, red flags first. Patient reviews come from completed visits, and your clinic approves each one before it goes public.
Product UpdatesThe chats you missed yesterday are still waiting.
Smart filters show who is still waiting on WhatsApp. A nightly AI sales review reads the day's chats and drafts follow-ups your team reviews. Patient chat AI suggests file updates, and a doctor approves each one.
Product UpdatesWhich ad made the booking
You pay for the ad. Someone books. Paste the pixel once and that booking shows up on Facebook, Google, TikTok, or Snapchat — counted once.
Product UpdatesScan the QR. They're in the portal.
Reception shows a code on the patient file. The patient scans it and taps Continue. No text message. The link works once, and it opens this clinic only.
Product UpdatesClinic visits, on the doctor's phone
The doctor should not check two calendars. Connect their Google account and clinic visits show up there. Busy time on their phone can close booking — only if they turn that on.
Product UpdatesOne price, one currency, one clear cash drawer
A clinic that accepts more than one currency should not convert prices by guesswork or add USD and EGP into the same cash total. Smart Clinic now keeps the price, invoice, payment, cash, and finance view clear.
Product UpdatesThe paper looks like the screen
A clinic should not design a letterhead and then print a different page. Medical reports now work the way prescriptions already do: upload the paper, drag the fields, and the print is that page.
Product UpdatesThe lot that expires first is the one that leaves
Clinics already typed expiry dates. The list never went down. Smart Clinic now takes from the soonest lot, warns before it expires, and lets you count what is actually on the shelf.
Product UpdatesOne booking link per doctor
The clinic had one public booking form. Now you share a form that already picks the doctor, the branch, or an online visit — with its own deposit. Accept in one click. A full day can offer a waitlist.
Product UpdatesEvery device has a file
Medical equipment, staff custody, and maintenance alerts in one register — plus which device ran the session, for inspectors only. Patients never see the serial.
Product UpdatesThe money lands in your account
Patient card payments used to sit in a platform merchant account. The clinic now connects its own Paymob or Tap — and the same methods work on the invoice, the store, a WhatsApp link, and a booking deposit.
Product UpdatesA size should keep its price when you rename it
Clinics that sell 30 ml and 50 ml of the same serum should not rebuild every combination to rename Size. Smart Clinic now treats options as a workspace: chips, a preview, bulk edit, and stock per combination and warehouse.
Product UpdatesThe clinic website can sell now
The same inventory catalog can become an optional shop on the clinic domain — with search, tax, returns, gift cards, pages you design, and orders that land in the sales list you already use.
Product UpdatesStop typing lab results after the visit
A clinic should not request a CBC in one place, type the values in another, and hope reception added the charge. Smart Clinic now runs one pipeline: order, fill, bill, notify.
Product UpdatesA clinic website should start finished — not empty
Smart Clinic now launches a complete site from a kit: sections you can still edit, a header that every page follows, search and redirects, a forms inbox, and analytics behind a real cookie choice.
Product UpdatesStop rebuilding lunch from a blank page
A nutrition clinic should not retype grilled chicken in every plan. Smart Clinic now keeps a library of foods, meals, and days — and a full-page builder that puts that library next to the plan.
Product UpdatesThe store already sells. WhatsApp should know when it does.
Salla, EasyOrder, and Shopify orders can now fire the same Smart Clinic reminders as an appointment — without moving the catalog onto a new website.
Product UpdatesOne HR system for the clinic: contracts, attendance, leave, and payroll
Stop splitting staff work across Excel, WhatsApp, and a separate payroll tool. Smart Clinic HR now covers contracts, graded attendance, permissions, leave with salary preview, deductions, and disciplinary cases.
Product UpdatesYour clinic blog should have one design — not one layout per post
Write the article. Design the blog once. The same workspace now also pairs Arabic and English, asks a colleague to review, lets AI propose a rewrite you accept, and shows whether anyone actually read it.
Product UpdatesStop forcing every clinic board into a lead form
Smart Clinic CRM is now a workspace you shape: a sales pipeline, a campaign tracker, or a task board — each with its own fields, language, and automations.
Product UpdatesFrom Spreadsheets to Smart Clinic: A 30-Day Migration Plan
Moving a clinic from spreadsheets and paper to integrated software is easier than most owners expect — if done in the right order. Here's the week-by-week plan.
Run your clinic the smart way
Smart Clinic combines appointments, patient records, voice input, AI billing and WhatsApp automation in one platform built for MENA clinics.