Smart Clinic Support

How do I sign in?

Open the Smart Clinic app or visit smartclinicplus.com and tap 'Sign in.' If you don't remember your password, use the 'Forgot password' link to reset it.

How do I reset my password?

From the sign-in screen, tap 'Forgot password,' enter your registered email, and follow the link we send. If you don't receive the email within a few minutes, check your spam folder or contact support.

How do I change my plan or billing details?

Sign in, go to Settings → Billing, and update your plan, payment method, or billing address. For invoice changes or refunds, email smartcliniceg@gmail.com.

How do I add staff or other users to my clinic?

As an administrator, go to Settings → Team and invite users by email. Each user gets their own role-based permissions (doctor, receptionist, accountant, etc.).

How do I export my data?

We provide structured exports of your patients, appointments, and invoices on request. Email smartcliniceg@gmail.com from your registered address and we'll deliver the export within 5 business days.

How do I delete my account?

You can delete your account at any time from Settings → Account, or by visiting our Account Deletion page for full details and an email request option.

Is my data secure?

Yes. We use HTTPS for all traffic, encryption at rest, restricted internal access, and reputable hosting. See our Privacy Policy for full detail.

Where is Smart Clinic available?

Smart Clinic is used by clinics across Egypt and the Gulf, with full Arabic and English support. Our team is based in Mansoura, Egypt.