Smart Clinic (“we,” “our,” or “us”) operates the website https://smartclinicplus.com/ and provides a SaaS platform for doctors and clinics (“Services”). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or use our Services. By accessing or using our Services, you agree to the terms described in this Privacy Policy.
1Information We Collect
We may collect the following categories of information:
A. Personal Information
- • Name, email address, phone number
- • Clinic details (name, address)
- • Login credentials
- • Patient data (medical records, history)
- • Payment/billing info
B. Automatically Collected
- • Device & usage data (IP, browser)
- • Log data interactions
C. Cookies Notificiation
We use cookies and similar tracking technologies to enhance your experience, analyze trends and usage, and assist with marketing and analytics. You can manage or disable cookies through your browser settings.
2How We Use Your Information
- Provide, maintain, and improve the Services
- Process payments and manage subscriptions securely
- Communicate with you regarding your account, updates, or support
- Analyze Service usage and trends to improve performance
- Comply with legal obligations
We only process personal data when we have a valid legal basis, such as consent, contract necessity, or legitimate interest.
3. Legal Bases
Where applicable (e.g. GDPR), we rely on:
- Consent — when you have given permission
- Contractual necessity — to fulfill obligations
- Legal compliance — for applicable laws
4. Data Sharing
We may share information with:
- Service providers (payments, hosting)
- Legal authorities (if required)
- Business transfers (mergers)
5. Data Security
We implement industry-standard technical and organizational measures (e.g., encryption, secure access controls) to protect personal data. However, no system can be guaranteed 100% secure.
6. Data Retention
We retain personal information only as long as necessary to fulfill purposes, comply with laws, or resolve disputes. When no longer needed, data is securely deleted or anonymized.
7. Your Rights
Depending on your jurisdiction, you may have rights to:
8. Children’s Privacy
Our Services are not directed at individuals under 18. We do not knowingly collect data from children under 18.
9. Changes to Policy
We may update this policy periodically. The updated version will be posted here with a new “Effective Date.”
10. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please reach out.
Address
Geziret El Ward School St., 2nd Floor, 1 Gedila,
Mansoura 2, Dakahlia, Egypt